12bat's Commitment to Responsible Gaming
12bat stands by every player to make sure the fun never turns into a problem. For players aged 21 and above only.
Play for Enjoyment, with Responsibility
Online betting and casino games are a form of entertainment. But when the urge to play starts disrupting the normal rhythm of life, it becomes a cause for concern. Responsible gaming means knowing your limits, staying within them, and asking for help when needed.
12bat believes every player is a capable adult who can make their own decisions. Even so, we have tools and resources in place to help you stay informed and in control.
Self-Assessment: Do any of these signs apply to you?
If your answer to one or more of these questions is "yes", please get in touch with us. We are ready to help.
12bat's Responsible Gaming Tools
We provide these protective features to keep your experience safe and enjoyable.
Deposit Limit
Set a limit on your daily, weekly, or monthly deposits. Once set, it takes effect immediately, and increasing it requires processing time — making it harder to act on impulse.
Session Time Limit
Decide in advance how many hours you want to play. When the set time is up, the platform will automatically alert you. This helps you track your time and avoid overly long sessions.
Time-Out Feature
If you need a short break, lock yourself out for anywhere from 24 hours to several weeks. You will not be able to log in during the break period. This gives you time for peace of mind and recovery.
Self-Exclusion
If you feel gambling is having a negative impact on your life, you can request to permanently exclude yourself from your account for an extended period. This is a serious step and we respect it completely.
Betting History & Reports
View a detailed history of all your bets, wins, and losses. Analyse your playing patterns and make informed decisions. Transparency is the foundation of responsibility.
24/7 Support
Reach out in Bangla about any issue. Our trained team is available at all times on live chat. You can also contact us by email at [email protected] — we never judge, we only help.
Stay protected in just a few simple steps
Using the protective tools on 12bat is very straightforward. The steps are described below.
Log in to your account
Log in to your 12bat account and go to your profile settings.
Open the "Responsible Gaming" menu
Find the "Responsible Gaming" section in your settings.
Choose the limits you want
Select what you need — deposit limit, session time, time-out, or self-exclusion.
Let our support team know
If you have trouble doing it yourself, let us know via live chat or at [email protected] — we will help you right away.
Strict 21+ Policy
12bat is for individuals aged 21 and above only. Age is verified at registration and additional verification may be requested at any time. Opening or operating an account on behalf of a minor is strictly prohibited.
If minors in your household use your devices, we recommend using parental control software. Always use a strong password on your account and never share it with anyone.
Bet Within Your Means
Before placing bets, set yourself a budget — an amount that, if lost, will not affect your daily life. The minimum deposit on 12bat is ৳500 and the minimum withdrawal is ৳1,000.
Winning is never guaranteed in gambling. Repeatedly placing bets in the hope of recovering lost money is known as "chasing losses" — it is one of the key signs of problem gambling. Setting a deposit limit is the best way to avoid this trap.
Never bet with borrowed money or funds set aside for bills. Use bKash, Nagad, Rocket, Upay, or bank transfer for transactions — always use your own account.
Gaming is for Entertainment, not to cope with stress
Avoid betting when you are feeling down, stressed at work, or emotionally unsettled. Decisions made in this state are often poor and can lead to significant financial loss.
Keep your gaming within a defined budget and time frame. Enjoy betting alongside watching cricket matches, but make sure your mood or happiness does not become dependent on the outcome.
When You Need a Break
Self-exclusion means voluntarily stepping away from your 12bat account for a set period or permanently. This decision takes courage and we respect it completely.
During self-exclusion, no promotional emails or bonus offers will be sent to you. Any remaining balance in your account can be withdrawn through our support team. Contact [email protected] for more details.
Enjoy 12bat's games safely
Playing responsibly makes the experience even more enjoyable. Head to our cricket, slots, and casino sections and have fun within your own limits.